Help centre
Straight answers
before you commit.
Getting started
What kinds of businesses do you work with?
Start-ups, SMEs and established brands in Oman and across the GCC — including fitness, food & beverage, retail, real estate, hospitality, healthcare and professional services.
How do we get started?
Send us an enquiry or message us. We’ll arrange a short discovery call, understand your goals, then share a proposal with scope, timeline and cost.
Do you work outside Oman?
Yes. We’re based in Muscat and work with businesses across the GCC and India. Calls, approvals and updates all happen online, so location isn’t a barrier.
Pricing & contracts
Do you offer monthly retainers or one-off projects?
Both. Brand identity and websites are usually projects. Social media management and paid advertising usually run monthly, so we can learn and improve over time.
Is the ad budget included in your fee?
No. Ad spend is paid directly to the platforms (such as Meta and Google) from your own account. Our fee covers strategy, creative, setup and management. We agree the budget with you before anything goes live.
Is there a minimum contract?
Projects run to an agreed scope. For monthly plans we recommend a commitment length in your proposal, so there’s enough time to test, learn and improve.
What’s the minimum ad budget you recommend?
It depends on your goal, audience and platform. We’ll suggest a realistic starting budget in your proposal, and you can scale up once results are clear.
Ads
Which platforms do you advertise on?
Meta (Facebook and Instagram), Google Search and YouTube, TikTok, Snapchat and LinkedIn. We recommend the mix based on where your customers are.
How soon will we see results?
Campaigns usually need a few weeks to collect data and optimise. We share early signals quickly and report properly every month. We don’t promise specific numbers before we’ve tested.
Do you use WhatsApp click-to-chat ads?
Yes. For many businesses in the GCC, WhatsApp is where enquiries turn into sales, so we often run click-to-WhatsApp campaigns and track the conversations.
Websites
How long does a website take?
A landing page usually takes 2–3 weeks. A full website usually takes 4–8 weeks, depending on the number of pages and how quickly content is ready.
Can I edit the website myself afterwards?
Yes. We can build on a platform your team can update, and we’ll show you how to make everyday changes.
Results & ownership
How do you measure results?
We agree the goals first — for example enquiries, WhatsApp chats, calls, bookings or sales — and set up tracking for them. Monthly reports show progress against those goals and our next actions.
Who owns the ad accounts and files?
You do. Ad accounts, pixels, pages, files and data stay in your business’s name. We work inside them with your permission.
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Ready when you are
Still have a question?
Message us.
Tell us your goal. We’ll reply within 1 working day with next steps.
Social media
How many posts and reels do we get per month?
It depends on your plan and goals. We agree a monthly mix of reels, posts and stories in your proposal, and adjust it as we learn what your audience responds to.
Do you create Arabic content?
Yes. We plan and write content in English and Arabic, depending on who your customers are and where they spend time.
Who replies to comments and DMs?
Community management is included in our social media plans. We agree response times, tone and which questions we hand over to your team, such as prices or bookings.